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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lukie

November 2, 2024

1  out of  5
rating by Lukie
"The last year has been absolutely miserable dealing with this office. Started in February when I took my old car off that I sold. Next month my current car is gone and I’m paying for the old one. I call them and they said they fixed it. (They didn’t) I get notified from my bank next month saying I need to have insurance on my car because it’s being financed. Had to deal with both of them to get clarification that I was actually insured. Next bill comes SAME THING MY OLD CAR! For 4 months I got billed for my old car and every time I called I got the same exact excuse for it. It’s now November I just canceled my policy with them and can’t deal going back and forth with them. Spent 8 months dealing with mistakes this office made and they tell me I owe them $450 because THEY SCREWED UP!!! Had State farm since I was 16 here and after 13 years I’m done. Worst year ever dealing with this office."
We responded:
"Lucas, thank you for sharing your experience with us. We deeply apologize for the inconvenience and frustration you've faced over the past year—this is certainly not the experience we aim to provide. It’s clear that there were mistakes made in handling your policy changes, and we regret that these issues were not resolved promptly. We understand your decision to move on, but if you’re open to it, we’d like to connect with you to review what went wrong and discuss a possible resolution for the remaining balance. Thank you again for your feedback, and we hope we can earn back your trust in the future. - Rene"
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Madeline Donohue

June 7, 2024

5  out of  5
rating by Madeline Donohue
"State Farm is such a great insurance company! Such a kind and caring staff, ready to help with anything. Amanda is especially helpful and extremely knowledgeable. They are all hard working and very passionate about their jobs. I am a very happy customer!"
We responded:
"Thank you so much for taking the time to share your positive insurance experience with us, Madeline! Amanda and the rest of our State Farm team look forward to serving you for many years to come!"
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Vicki Licardo

April 25, 2024

5  out of  5
rating by Vicki Licardo
"Amanda Richards was very pleasant today. I had a request about my account policy. She took care of my request with kindness and she did this promptly. Very courteous and thorough. 😊"
We responded:
"We appreciate the support, Vicki! Thank you so much for taking the time to share with us, this will make Amanda's day!"
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Dawn Booker

April 11, 2024

5  out of  5
rating by Dawn Booker
"Always kind, courteous, and willing to help in any way that they can. Wonderful group of people. I've been with them for over 25 years and will, would, and have referred anyone their way in a heartbeat."
We responded:
"Dawn, thank you for such a wonderful review! I am so happy we can help and appreciate your loyalty to our team! "
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Zhizhang Shen

September 13, 2023

5  out of  5
rating by Zhizhang Shen
"I have been working with this agency for close to 30 years. The agents have been very responsive, professional and helpful. I am very much impressed."
We responded:
"Zhizhang, thank you so much for such a wonderful review and for your continued support and loyalty to my team! We are aways here when you need us! "
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Jason Carignan

August 29, 2023

5  out of  5
rating by Jason Carignan
"Got a really fast and reasonable life insurance quote. I should update that I use this agency for all my insurance needs now. Great friendly local people"
We responded:
"Glad we could be there for you . Like a Good Neighbor"
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Michelle H.

May 16, 2023

5  out of  5
rating by Michelle H.
"Quick and efficient service! Thanks Anne Marie for all your help! I highly recommend this branch!"
We responded:
"Thank you so much for your 5-star insurance review, Michelle!"
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Ralph Rosenberg

March 18, 2023

5  out of  5
rating by Ralph Rosenberg
"I had to change from a different inept State Farm Agency. This office got the work done efficiently, kindly, and thoroughly. I’d recommend them wholeheartedly."
We responded:
"Thank you for your feedback, Ralph! We're so glad to hear that you found our team helpful in finding the right insurance for you. If you need any more assistance in the future, we're here to help. We appreciate your recommendation! - Rene "
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John A. Leavitt

March 11, 2023

5  out of  5
rating by John A. Leavitt
"Best Place for all your insurance needs."
We responded:
"Thank you for your feedback, John! We’re so pleased to hear that you feel supported by our team. Your trust means everything to us, and we’re here whenever you need assistance! - Rene "
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Aaron McDuffee

March 2, 2023

5  out of  5
rating by Aaron McDuffee
"A perfect example of how a insurance agency should run. Great Agent, great staff and great customer service! Heather is outstanding!! She pays close attention to detail, and always has MY best interest in mind. I will never take my insurance elsewhere."
We responded:
"Thank you for your kind words, Aaron! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Rene "
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Amanda Rogers

December 8, 2022

5  out of  5
rating by Amanda Rogers
"So I went to their website and requested a quote, but that said, I didn’t have to do anything else. I didn’t have to call anybody or go anywhere…Heather Paris did it all for me. I got an email from her, I responded with a photo of my drivers license and she wrote me back with a policy $30 cheaper a month. Why would you not want to do that, right? So she called me and we talked for less than two minutes and now I have State Farm lol. I’ve never gotten car insurance that easy before. Seriously, I am extremely busy and you just made that super easy for me, thank you! A+++"
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Alan F

March 23, 2022

5  out of  5
rating by Alan F
"I have been with Rene LeClerc State Farm for several years for several vehicles and my home owners coverage. In every instance that I have needed to have direct contact with them for claims or questions they have always responded quickly, accurately and professionally. Their level of customer service is among the best I have ever experienced. I have recommended them to others and will continue to do so."
We responded:
"Alan , thank you so much for the great review and we appreciate your referring others to us Have a great day!"
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John Costa

March 23, 2022

5  out of  5
rating by John Costa
"Very professional team of insurance masters. They work hard for you and do everything they can to help as quickly as possible. I appreciate their dedication to customers."
We responded:
"Thank you so much for the kind words."
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Brendan Chretien

February 18, 2022

5  out of  5
rating by Brendan Chretien
"Dear State Farm Team, I am a happy customer. I recently had purchased a new vehicle and had to call your office on 02-15-22 to inform your team I am now driving my New 2021 Nissan Kicks SV. Amanda, which had picked up the phone, was really pleasant and helpful! She made the process very easy and it didn’t take much time at all to give my vehicle info. I can tell she spoke in a very professional tone and was very knowledgeable on what I should do in the future with my lender info for the future of my finances. Very happy with the overall experience and would definitely recommend friends and family for future potential clients. Have a wonderful year! Truly Yours Brendan M Chretien"
We responded:
"Thank you so much for the kudos and i will let Amanda know your thoughts. It means a lot to me and my team when we can deliver excellent service to our clients. have a good one. Rene'"
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Michelle McKinnon

February 17, 2022

5  out of  5
rating by Michelle McKinnon
"I have been a customer of State Farm for a very long time. State Farm is so amazing and so awesome! Amanda Whittaker has also helped me very much and I so appreciate all she has done for me! So Fantastic!"
We responded:
"Thanks for the kind words and i will pass along to Amanda. Rene'"
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Shawna Sutton

December 1, 2021

5  out of  5
rating by Shawna Sutton
"They made it super easy to switch! I’m paying less than half of what I was previously and they upped my coverage too!"
We responded:
"Shawna, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Christina Donohue

November 23, 2021

5  out of  5
rating by Christina Donohue
"I called with a question about a new policy for my out-of-state son and got much more. Amanda answered my questions, gave me alternative options, and offered to connect the new policy to our existing account and monthly bill. So helpful and she made it so easy for us. Thank you!"
We responded:
"Thank so much for your thoughts and i will pass along to Amanda."
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James Donohue

November 23, 2021

5  out of  5
rating by James Donohue
"It took Amanda less than 10 minutes to get my renters insurance sorted out. Every time we go in she's super helpful & efficient, they just offer the best service!! Easily the best insurance in Hooksett"
We responded:
"We are happy to have helped and i will tell Amanda your thoughts."
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Paige Sutton

November 22, 2021

5  out of  5
rating by Paige Sutton
"They made the process to switch insurances easy, everyone was helpful and friendly. And I saved quite a bit of money, I highly recommend them!"
We responded:
"Paige, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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NCA Auto Body Repair, LLC

April 14, 2021

5  out of  5
rating by NCA Auto Body Repair, LLC
"Its always a pleasure. Thanks for exceptional service."
We responded:
"Thank you for taking the time to leave us a review. Our State Farm Hooksett would be nothing without policyholders like you!"
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Victoria Roy

April 14, 2021

5  out of  5
rating by Victoria Roy
"Heather and Amanda are awesome here. Any time I deal with them it is a pleasant experience and I have worked with this office for so long it is no longer "gotta pay state farm" but its "gotta call Heather""
We responded:
"Thank you for the wonderful review, Victoria! Heather and Amanda are fantastic assets to our team and we’re happy to hear they were able to help you with your insurance needs."
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Lynn Baxter

February 5, 2021

5  out of  5
rating by Lynn Baxter
"The people are always very professional and very responsive. They answer my questions and if I should have a problem they are always helpful in resolving it"
We responded:
"Thank you for taking the time to leave us feedback Lynn. Here at Rene LeClerc State Farm Insurance Agency nothing is more important to us than providing our customers with the best possible insurance coverage for the best possible price."
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Holly Fournier

November 19, 2020

5  out of  5
rating by Holly Fournier
"Super quick and helpful, and they are saving me a bunch of money."
We responded:
"Thank you so much for the nice review. We strive to make it happen all the time."
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Kevin Cooper

November 10, 2020

5  out of  5
rating by Kevin Cooper
"I’ve had Rene LeClerc State Farm insurance for all of my cars since I moved back to NH in 1993. Once I bought my house, I called everywhere to get get quotes for insurance, and Rene LeClerc was the best. From my family having some fender benders to a couple of trees falling in my yard.....Rene LeClerc State Farm has been amazing and quick to pay claims when needed. The staff is friendly and customer service has been second to none. I have recommended to many of my friends and family and will continue to do so."
We responded:
"Thank you so much for your kind words Kevin."
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CASS “CASSAFRASS”

July 11, 2020

5  out of  5
rating by CASS “CASSAFRASS”
"Speaking honestly, I have never met or even spoke with Rene LeClerc. I needed a new insurance company because my old one was awful. I called the Starefarm office and spoke with Heather. She is Fantastic. She went above and beyond to get me full coverage at an excellent rate. Any questions I have or policy changes I've ever had to make, I speak with Heather directly. She is a pro at her Job and extremely knowledgeable. I can not speak directly about Rene but the man knows how to hire the Right Women for the Job."
We responded:
"Sorry we have never met. I thank you for the rating and if you ever get a chance make you sure ask to meet me. I look forward to it"